course Privacy policy
Last updated June 2022.
This privacy policy applies to your purchase of the Triple C 101 course (“Course”), with I Am Ryan Spence Ltd, a company registered in England and Wales under number 13304397 with our registered office address at 112 Dalewood Road, Beauchief, Sheffield, South Yorkshire, S8 0EF (“we” or “us”). It explains what personal data we collect about you, why and what your rights are in respect of that data. You should read this policy together with our Course terms and conditions, available at [URL], as both will apply to your purchase of the Course.
About us
We respect your right to privacy and so we’ll only process personal information about you in line with applicable data protection laws. We comply with the retained EU law version of the General Data Protection Regulation (2016/679) and the Data Protection Act 2018. If any of these laws are replaced or superseded, we’ll comply with that too.
We’re registered with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk), and our registration number is ZB239715. If you have any concerns about data protection, we would appreciate if you contacted us first so we can discuss these with you before you approach the ICO. You can reach us at hey@iamryanspence.com.
What information do we collect?
Personal data, or personal information, is any information about an individual from which that person can be identified. It doesn’t include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you when you enquire about or purchase the Course. Personal data falls under the following categories:
· Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
· Contact Data includes billing address, delivery address, email address and telephone numbers.
· Financial Data includes bank account and payment card details.
· Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
· Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
· Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
· Usage Data includes information about how you use our website, products, and services.
· Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Whenever we collect personal data about you, we must have a legal ground (lawful basis) to do so. We must also observe the principles of data minimisation and only collect as much personal data as necessary and retain that data for no longer than necessary.
Circumstance
When you make an enquiry about the Course
Type of data
Identity Data – full name
Contact Data – email address, phone number
Purpose and lawful basis
We ask you to provide the Identity and Contact Data so that we can perform a contract with you (i.e., respond to your enquiry) and it is in our legitimate interest to respond to your enquiry.
Circumstance
When you purchase the Course
Type of data
Identity Data – full name
Contact Data – email address, phone number, billing address
Transaction Data - details about payments to and from you and other details of products and services you have purchased from us
Marketing and Communications Data – preferences for receiving marketing
Purpose and lawful basis
We ask you to provide the Identity and Contact Data so that we can perform a contract with you (i.e., provide you access to the Course you have purchased from us) and it is in our legitimate interest to provide you access to the Course.
We will add you to our mailing list, so that we can email you relevant products or services we think you will be interested in, and the purpose is direct marketing. It is in our legitimate interest to do so. You can choose to opt-out of marketing emails by clicking ‘unsubscribe’ in the footers to our marketing emails, or by contacting us at hey@iamryanspence.com.
Please note that all payments are processed by the third-party payment provider on Thinkific, currently Stripe. We do not collect nor do we see or store your Financial Data. When making payment, you choose to provide your Financial Data to that third party. You should therefore read the terms and conditions and privacy policies of Thinkific and Stripe as these will apply to your payment.
Storing your personal data
We store all of your personal data on our servers within the UK. We may transfer your collected data to storage outside the European Economic Area (EEA) or the UK, or it may be processed outside the EEA or the UK so you can receive our Course and deal with payment. If we do store or transfer data outside the EEA or the UK, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA or the UK. This means that sometimes we may need to use legally binding contractual terms between us and any third parties we engage with and the use of the EU-approved Model Contractual Arrangements. We will still be responsible for protection of your personal data, even where we have transferred it outside the EEA or the UK.
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected.
Specifically, we use Google Drive to host all personal data collected. Google’s cloud services employ industry standard security including encryption in transmit and at rest and ISO/IEC27001/27017/27018/27701, SOC 1/2/3, PCI DSS, and FedRAMP certifications. For more information, please refer to: https://cloud.google.com/security/. It is important to note that personal data is encrypted between your device and any external host storage we use.
Disclosing your personal data
We may disclose your information in the following cases:
· If we want to sell our business or our company, we can disclose it to the potential buyer
· We can disclose it to other businesses in our group, as defined in the UK Companies Act 2006
· We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety, or rights
· We can exchange information with others to protect against fraud or credit risks.
We might contract with third parties/subcontractors to supply our services to you on our behalf. These include cloud services used to send emails and technology providers that assist in providing our Course to you. The lawful basis is that it’s necessary for our legitimate interest to present relevant content, products, and services to our target audience.
If any of your personal data is shared with a third party, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described in this policy.
Your rights
When you provide us with personal data, you have certain legal rights, and these include:
· To request access to, deletion or correction of, your personal data held by us at no cost to you
· To request that your personal data be transferred to another person (data portability)
· To be informed of what data processing is taking place
· To restrict processing
· To object to processing of your personal data
· To complain to a supervisory authority.
We regularly review our data retention obligations to ensure we are not retaining data for longer than we’re legally obliged to. If you wish to access, rectify, erase, or transfer your personal data, please contact us at hey@iamryanspence.com.
Third-party links
This policy only relates to our Course. We might have links on/within the Course to other websites, and these websites will have their own terms and conditions and privacy policies. As stated above, our Course is hosted by Thinkific, which uses Stripe to process payments. We have no control over these websites and so you must read their terms and conditions and privacy policies before making payment.
Changes to this policy
We can update this policy from time to time as laws change or as our Course changes. If we make material changes to this policy, and we need your consent to those changes, we will contact you by email to do so.